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10 years, Zero Worries: A By-the-Numbers Breakdown of What Our Unbeatable Warranty Saves You

In the high-stakes world of broadcast and media production, downtime is more than an inconvenience – it’s a costly crisis. Every second of lost signal translates directly to lost revenue, missed opportunities, and a dent in your reputation. When investing in the mission-critical backbone of your operation – your video router – shouldn’t you demand total reliability?

 

For savvy media professionals, the answer is a resounding yes. That’s why more and more are turning to Utah Scientific, a name synonymous with robust engineering and a commitment to enduring quality. But beyond our technology lies a truly exceptional differentiator: a hardware warranty that stands head and shoulders above the rest. Our signature warranty provides a full ten years of unwavering protection.

 

In an industry where lifecycles can feel fleeting and planned obsolescence seems like an unspoken strategy, a decade-long warranty isn’t just a policy; it’s a statement. It’s a declaration of confidence in the meticulous design, testing, and craftsmanship that goes into every Utah Scientific router. They’re built to last.

 

Consider the alternative: many companies offer standard warranties that often expire before you’ve even fully realized the return on your initial investment. Imagine the frustration of a critical component failing just outside a one-, three-, or even a five-year coverage window, leaving you scrambling for costly repairs or replacements. Add on the cost of support and installation time, and you’ve got a major headache. These unexpected expenses torpedo budgets and disrupt operations, forcing you into defense mode when you need to be focused on quality content and growth.

 

What does a component failure look like after a few years of continuous use from your router? Let’s break down the numbers:

 

With a 1-year warranty long expired, media companies face an unexpected and significant repair bill. For example, a replacement crosspoint module, including expedited shipping and on-site technical support, could easily cost $8,000 – $12,000. This is a major blow to an already tight budget, potentially delaying other planned upgrades or even impacting staffing. What happens if a failure occurs more than once?

 

Even extended warranties (if available) incur a continuous monthly fee which can add thousands per year to your budget. Support for these devices can also require a service level agreement, another cost. Bit by bit, your budget slips down the drain.

 

And it gets worse: think about the ad revenue lost for every second you’re off the air. Think of the clients that walk away when they aren’t sure about the reliability of your operation. A few short minutes can add up to tens or hundreds of thousands of dollars! (No pressure.)

 

Utah Scientific’s 10-year warranty provides a level of financial predictability that others simply can’t match. For a decade, your core routing infrastructure is protected from unexpected hardware failures. This allows you to allocate resources to other critical areas, such as upgrading cameras or editing suites, rather than constantly worrying about the potential for router-related expenses. This long-term cost certainty is a real and significant advantage cited by many institutions who choose Utah Scientific.

 

In addition, support and troubleshooting for your device is included at no extra charge. Rest easy knowing that you’re backed by the knowledge base of our friendly, highly-trained experts, just a phone call away.

 

Choosing a video router is a critical decision with long-term implications. Don’t settle for short-term protection that could leave you vulnerable down the line. The unparalleled ten-year hardware warranty from Utah Scientific is more than just a safety net; it’s a symbol of enduring quality, exceptional reliability, and a commitment to your long-term success. It’s an investment in confidence, allowing you to focus on what truly matters: delivering exceptional content, day after day, year after year. You’ll sleep soundly knowing your investment is protected for the long haul.

 

What Our Customers Have To Say About Us

“As a well-known provider of dependable, worry-free routers with the world’s best warranty, Utah Scientific was an easy choice to supply the routers for this value-added solution.”
– Peter Schut, Senior Vice President, Media Infrastructure, EVS
“Based on our ongoing and successful partnership with Utah Scientific, we already have firsthand experience with the company’s engineering excellence, product reliability, and first-rate service and support.”
– Todd Mason, Founder and CEO, BMG (Broadcast Media Group)
“Utah Scientific has outstanding brand recognition in the studio and mobile broadcast markets and a stellar reputation for reliability, longevity, and customer service.”
– Michel Suissa, Managing Director of Professional Solutions, The Studio-B&H
“The new Utah Scientific system has made a huge difference in our production capabilities, allowing us to handle five times the programming output of the old facility.”
– David Finer, Manager, City Channel Pittsburgh
“The first and most important element in our decision to renew with Utah Scientific was our current router's dependability. It ran 24/7, 365 for nine years, with no failures: whether power supply failures or control failures. There was never a need to reboot the router.”
– Craig Jutson, City of San José
“The UTAH-400 was a great choice for the upgrade. Not only does the router come with Utah Scientific’s no-fee, 10-year warranty — unheard of in the broadcast industry — but it’s based on a unique hybrid signal architecture that offers a single platform for all types of signals, including those used in IP networks.”
– Chuck Heffner, Digital Video Group

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