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Privacy Policy

Who are We?

Utah Scientific Inc – Utahscientific.com

4750 Wiley Post Way #200
Salt Lake City, UT 84116

 

This Privacy Policy document contains information on the kind of information that is collected and recorded by Utah Scientific and how we use it.

In this document we may refer to:

Utah Scientific, Inc (“Company,” “we,” “us,” “our”)
https://utahscientific.com (“website”)
Services (our website, and any other related services, including sales and marketing)

 

We might use your information if you visit our website at https://utahscientific.com or engage with us in other related ways, including sales, marketing, or using our website’s contact form.

If you have any questions about this document, please reach out to us at info@utahscientific.com.

Consent

By using our website, you consent to the privacy policy outlined here.

What information do we collect?

We collect any data you voluntarily provide, which may include name, phone number, email address, geographic location, and usage information. We may also collect other information in some instances where you interact with us via phone, email, online, or in-person, in the context of delivery of services, responding to inquiries, and providing help via our customer support channels.

 

Some non-identifying information, such as IP address, log and usage data, language preferences, device information, browser type, pages viewed, content viewed, files downloaded, searches, ISP and/or mobile carrier, basic geolocation, and similar information may be collected via cookies and other technology by the website, or third parties (WordPress and Google) for analytics, reporting, and/or security purposes.

 

Pages on this site may include embedded content (e.g. videos, images, documents, etc.). Embedded content from other websites behaves in the exact same way as if you had visited the website from which the content originated. These websites may collect data, use cookies or other tracking technology, and monitor your interaction with the embedded content. Review the privacy policy of the embedded content’s website of origin to learn how your data will be collected and/or used.

How do we use your information?

We process and use your information for purposes based on legitimate business interests, compliance with legal obligations, or to fulfill contracts with you, the user. This includes:

To respond to your direct inquiries
To facilitate delivery of services to you
To understand and analyze how you use our website
To respond to legal requests and/or prevent harm
To enforce our terms and conditions, or to comply with legal and regulatory requirements in connection with our services
To send you marketing, promotional, or administrative information
To monitor, operate, and maintain our website
To improve, personalize and expand our website
To prevent fraud or other illegal activity
To develop new products, services, features, and functionalities
To deliver targeted advertising to you via a third party

Will your information be shared with anyone?

We may process or share the data you provide based on the following basis:
Consent: We may share your information if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your information when it is reasonably necessary for our legitimate business interests.
Fulfillment of a Contract: If and when we have entered into a contract with you, we may process your information to perform and fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, or in response to public authorities to meet national security or law enforcement requirements.
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected illegal activities, or as evidence in litigation in which we are involved.

 

Information gathered via third party cookies and other technology will be shared with the provider of such technology. To learn more about how this information will be used, please consult the privacy policy of the appropriate third party. In addition, your information may be passed through an automatic spam-detecting service upon submission.

How long do we keep your information?

We will only retain your information for as long as it is necessary for the purposes set out in this privacy notice, unless otherwise required by law. When we have no ongoing legitimate business need to retain your information, it will be deleted from our records.

How do we keep your information secure?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our measures taken to secure your information, no electronic transmission or information storage medium can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to bypass our security, and improperly access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the website within a secure environment.

Do we collect information from minors?

We do not knowingly collect or retain data from minors. By using our website you certify that you are 18 years of age or older, or are the parent/guardian of users who are under the age of 18 and consent to such minor’s use of the website. If we become aware that personal data from users under the age of 18 has been collected, we will take reasonable measures to promptly delete all such data from our records.

What are your privacy rights?

Depending on the circumstances, you have the right to access, correct, delete, or transfer your data, or withdraw your consent for its use at any time. We will respond to any received request within 30 days. We will not discriminate against you in any way if you exercise any of your privacy rights. If you would like to exercise any of the rights outlined below, please contact us at info@utahscientific.com.

 

The right to access – You have the right to request copies of your personal data.

The right to correction – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to transference – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

You may opt-out of marketing communication, such as email, at any time using the “unsubscribe” link provided in email communication or by submitting a request to info@utahscientific.com. Such requests will be fulfilled in as timely a manner as possible, no more than 15 business days.

Do we make updates to this notice?

This notice may be updated at any time. The updated version is applicable as soon as it is accessible. Substantial changes to our policy will be noted either by prominently posting a notice of such changes or by notifying you directly.

How can you contact us about this notice?

To contact us about this notice, or to review, update, or delete the data we have collected from you, please reach out to info@utahscientific.com.

What Our Customers Have To Say About Us

“As a well-known provider of dependable, worry-free routers with the world’s best warranty, Utah Scientific was an easy choice to supply the routers for this value-added solution.”
– Peter Schut, Senior Vice President, Media Infrastructure, EVS
“Based on our ongoing and successful partnership with Utah Scientific, we already have firsthand experience with the company’s engineering excellence, product reliability, and first-rate service and support.”
– Todd Mason, Founder and CEO, BMG (Broadcast Media Group)
“Utah Scientific has outstanding brand recognition in the studio and mobile broadcast markets and a stellar reputation for reliability, longevity, and customer service.”
– Michel Suissa, Managing Director of Professional Solutions, The Studio-B&H
“The new Utah Scientific system has made a huge difference in our production capabilities, allowing us to handle five times the programming output of the old facility.”
– David Finer, Manager, City Channel Pittsburgh
“The first and most important element in our decision to renew with Utah Scientific was our current router's dependability. It ran 24/7, 365 for nine years, with no failures: whether power supply failures or control failures. There was never a need to reboot the router.”
– Craig Jutson, City of San José
“The UTAH-400 was a great choice for the upgrade. Not only does the router come with Utah Scientific’s no-fee, 10-year warranty — unheard of in the broadcast industry — but it’s based on a unique hybrid signal architecture that offers a single platform for all types of signals, including those used in IP networks.”
– Chuck Heffner, Digital Video Group

Contact Us

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