FYI: Phone Support Maintenance
One thing we pride ourselves on here at Utah Scientific is our 24-hour support included with our signature 10-year hardware warranty. Any time of day or night, our customers can reach out via phone, email, or remote desktop support for award-winning customer service, and we’re always looking for ways to optimize and improve that service.
But some improvements come with growing pains, so we’re making you aware in advance that our phone service might be briefly interrupted (for approximately 20 minutes) during the following days and times:
| 02/17/2026 11:00 PM (MT) | 02/18/2026 02:00 AM (MT) | 3 hours |
| 02/24/2026 11:00 PM (MT) | 03/06/2026 03:00 AM (MT) | 4 hours |
| 03/02/2026 11:00 PM (MT) | 03/05/2026 03:00 AM (MT) | 4 hours |
| 03/03/2026 11:00 PM (MT) | 03/04/2026 03:00 AM (MT) | 4 hours |
| 03/04/2026 11:00 PM (MT) | 03/03/2026 03:00 AM (MT) | 4 hours |
| 03/05/2026 11:00 PM (MT) | 02/25/2026 03:00 AM (MT) | 4 hours |
The good news is, our customer support team is still ready and standing by to assist you during those hours! If you find that your phone call is not connecting, send us an email to service@utahscientific.com and we’ll reach out right away to help. Thank you for your patience during this maintenance.